Training and Development

The aim of an induction programme is to make sure those new graduates are given all the help and guidance they need for them to do their job to the required standard as soon as possible. Each individual will receive an induction programme
The Induction plan and design:
• First day
A brief summary about each other, all new employees should receive a formal offer letter together with an employment contract. Where to be, at what time do you need to be there and how to get there. I brief description about the company.
You will be given a tour of around the workplace, pointing out toilets and restaurant facilities, office etc.
• Second day
The nature of the job, its role and key responsibilities, a real insight into the structure and culture of the organisation, behaviours, standards expected, future plans and intentions.
Employment terms and conditions, e.g. hours of work, holidays, sick pay policy, salary, benefits, etc.
• Third day
The goals and objectives of your immediate team and how they in turn contribute to the objectives of the organisation, introduced to members of staff and departments, visits to other offices and locations.
Some objectives that will give you clear directions and focus. You may also start compiling ideas for a personal development plan.
Different type of training begins. E.g. report writing, team leading, handling pressure, dealing with finances etc.
• Fourth day
A test would be carried out; graduates will have an hour to complete this test. They will have to provide information on what they have learnt so far, why they believe they will be able to carry out a managerial roll and what does it take to be a successful manager.
For the rest of the day, they will be given the opportunity to be mystery shoppers. Working in groups of two’s they will have to visit 3 different shops and they have to give presentation on negative and positive service the witnessed being offered to customers.
• Last day
Feedback will be given to individual.
What you need to send to HR,
Bank details etc should be completed by the new employee prior to starting by printing off and sending it to HR. Alternatively you all need to make sure that you have access to these forms on Day One of your employment. The information listed below will be sent to your emails:
• Where and when to report.
• Who will meet you?
A map, transport and car parking instructions, what else to bring, e.g. equipment, special clothing etc
Improvements that could be made to improve the induction process and also if there is any further support you need at this stage.